Contact
Live during business hours, automated any time.
Four numbers, and each one reaches a different desk. The Contact Center is the right first call for anything personal; business banking and cash management have their own lines and answer them.
- Head office
- 3001 Summer Street, Stamford, CT 06905
- Branches
- Fourteen, across Stamford, Greenwich, Darien, New Canaan, Norwalk, Westport, Fairfield. Fee-free cash is also available through the Allpoint network of ATMs.
- Branch appointments
- Request one at least 24 hours in advance. It is not confirmed until a member of that branch's staff contacts you, and routine teller transactions are still quicker at the drive-up or the ATM.
Send us a message
To help protect your privacy, please avoid including sensitive information such as Social Security or account numbers when submitting messages through this form.
Four lines
Or skip the form and call the desk you need.
CustomerFirst Contact Center
203-462-4400Weekdays, 8:30am to 4:30pm, excluding holidays
Live assistance: banking questions, general information, and a First County Bank representative on the line.
CustomerFirst Phone Banking
203-462-430024 hours a day, from any touch-tone phone
Automated: check balances, transfer funds between accounts, and get up-to-date interest rate information. Press 0 for a live representative during Contact Center hours.
Business Banking
203-462-4855Monday to Friday, 8:30am to 4:30pm
Commercial lending, small business and SBA lending, commercial real estate, equipment and vehicle financing. Or email businessbanking@firstcountybank.com.
Cash Management Services
203-462-4379Monday to Friday, 8:30am to 4:30pm, excluding holidays
Positive Pay, Remote Deposit Capture, wires, and IOLTA accounts for law firms. Or email cashmgmt@firstcountybank.com.
If something is wrong right now
And two things that should not wait for the morning.
A lost or stolen card
Report it, or dispute a debit or ATM card transaction. Personal and small business credit cardmember service is available 24 hours a day, seven days a week. Card Manager also lets you switch a First County Bank debit card off from your phone while you look for it.
Before you walk into a branch
The safety of our customers and staff is our highest concern. We ask you to remove apparel such as hats, sunglasses, hoods, helmets and lower face masks that might conceal your identity when you enter a branch. Branch staff may, at their discretion, allow you to do this in private and present photo ID instead.
CustomerFirst Contact Center · Mon to Fri, 8:30am to 4:30pm
Call (203) 462-4400